Why New Rochelle Homeowners Choose Hearthstone Chimney Co. for Chimney Cleaning
Since we opened our doors in New Rochelle back in 2014, we’ve built a strong local reputation by showing up when we say, documenting every inspection with camera photos you can see yourself, and standing behind our work. We’re led by Russell Haines, and our team serves homeowners across Westchester and the Sound Shore with the steady, plainspoken service that keeps families calling us back year after year. When you hire Hearthstone, you get certified sweeps, level-2 camera inspections, and masonry repair by people who actually know mortar, not seasonal crews learning on your chimney.
6 Reasons We’re New Rochelle’s Top Chimney Cleaning Company
1. Twelve Years of Local Experience in Westchester County
We’ve been working on chimneys in New Rochelle since 2014, and that matters when your flue liner has to handle freeze-thaw cycles from Long Island Sound storms or when a Pelham Manor colonial needs its clay tiles matched. We’ve swept flues in Rye colonials, inspected Mamaroneck capes, and repointed Larchmont brickwork that other companies said needed full rebuilds. That local knowledge means we spot problems particular to this area, like salt-air corrosion on stainless caps or the way Greenville’s older masonry settles after wet winters.
2. A Strong Local Reputation Built One Job at a Time
We don’t buy our reputation, we earn it. Homeowners in Bronxville, Tuckahoe, and Scarsdale recommend us because we leave the hearth cleaner than we found it, explain what we found in plain English, and never push work that can wait. A homeowner in City Island told us last season that she’d finally found a chimney company that treated her 1920s bungalow like it mattered. That’s the standard we hold ourselves to, every time.
3. Every Pro Is Required to Hold Proper License and Insurance
New York requires chimney sweeps to carry the license and insurance their trade demands, and we require it of every technician working under our name. No exceptions. That means state-licensed pros, full liability and workers’ comp coverage, and protection for you if something goes wrong on your property. We carry that paperwork to every job in Yonkers, Pelham, and every town we serve. Ask to see it, we’ll show you, no hesitation.
4. Real Expertise with DuraFlex, HeatShield, and Gelco Systems
Not every chimney needs the same fix, and not every company knows the difference. We’ve installed DuraFlex stainless liners in tight New Rochelle flues where clay tile was impossible to replace. We’ve resurfaced deteriorating smoke chambers with HeatShield cerfractory sealant, saving homeowners in Rye thousands on a full rebuild. And we source Gelco chimney caps and accessories because their stainless hardware holds up to our coastal weather. When we recommend a product, it’s because we’ve seen it work here, not because it’s on sale this month.
5. Transparent Pricing with No Surprises on the Bill
We give you a free written estimate before any work begins, and that price doesn’t change unless we find something unexpected and show you the photo evidence. Our standard sweep and level-1 inspection in New Rochelle comes at a flat rate we quote upfront. If a level-2 camera inspection reveals liner damage or masonry issues, we price the repair right then, explain what can wait and what can’t, and let you decide. No hidden fees, no upsell pressure, no invoice shock.
6. The Keystone Standard Guarantee, In Writing
We stand behind our work with The Keystone Standard: 90 days, in writing, no arguing. If something we did isn’t right, we come back and fix it. That applies to every sweep, inspection, and repair we perform from Mamaroneck to Scarsdale. We’ve learned that a company that plans to be in town in thirty years acts like it, and that means honoring our word without making you fight for it. The guarantee is printed on your invoice, not buried in fine print.
Our Promise to You
When you call Hearthstone Chimney Co., here’s what you can count on. First, we’ll answer the phone, day or night, and connect you with a live coordinator who schedules your appointment and sends a confirmation. Second, our technician arrives within the window we set, in a marked vehicle, with the tools and materials to complete standard work that day. Third, every inspection includes digital photos of your flue interior, damper, and exterior crown, uploaded to a report you can review yourself. Fourth, nothing is recommended without camera evidence you can see with your own eyes. Fifth, if you’re not satisfied with any aspect of our service, call us within 90 days and we’ll make it right, no paperwork, no arguing. That’s The Keystone Standard, and it’s how we’ve worked since 2014.
Frequently Asked Questions
We combine twelve years of local experience with documented, photo-based inspections and a 90-day written guarantee you won’t find from most competitors. Many companies in Westchester send seasonal crews who move on in spring; we’re here year-round, led by Russell Haines, with technicians trained to recognize the specific masonry and liner issues common to homes in New Rochelle, Rye, and Larchmont. Call (516) 927-2678 for a free estimate and see the difference for yourself.
We come back and make it right, period. The Keystone Standard gives you 90 days from the date of service to call us if anything feels incomplete or incorrect. No forms to fill out, no manager to escalate through, no argument. We’ve stood behind this guarantee since we opened in 2014 because a square deal is how you stay in business for the long haul. If you have concerns, call (516) 927-2678 and we’ll schedule the callback.
No, written estimates are free. We’ll come to your home in New Rochelle, Rye, Mamaroneck, Larchmont, Pelham, Pelham Manor, Bronxville, Tuckahoe, Scarsdale, Yonkers, City Island, or Greenville, inspect your chimney, and provide a flat-price quote for any work we recommend. If the chimney is in good shape, you’ll know that too, with photos to prove it. Call (516) 927-2678 to schedule yours.
Every professional working under our name is required to hold the license and insurance New York demands for this trade. We verify credentials before anyone enters your home, and we’re happy to show you our documentation on request. This isn’t a sideline for us, it’s our craft, and we take the legal and safety requirements seriously. For questions about our qualifications, call (516) 927-2678.
We answer our phones 24 hours a day, seven days a week, and our live coordinator will find the first available appointment that works with your schedule. During peak season, before burning season starts, we recommend booking early, but we don’t leave New Rochelle homeowners waiting weeks for a sweep that affects their safety. Call (516) 927-2678 and we’ll get you on the calendar.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving New Rochelle since 2014.